SMARTe, Inc.
|Product Manager
Mumbai, Maharashtra, India
Summary
Led end-to-end product lifecycle for a B2B Global Sales Intelligence Platform, driving innovation in AI/ML features, enhancing user experience, and significantly contributing to revenue growth and market expansion.
Highlights
Ideated and launched core AI/ML-driven features including search, auto-suggest, recommendations, and RESTful APIs, enhancing product offerings and user engagement.
Developed and implemented AI/ML-driven workflows, reducing sales cycle duration by 30% and improving conversion rates for key B2B SaaS products.
Spearheaded market expansion by introducing new features for untapped markets, increasing customer acquisition by 40% and directly contributing to a $5M increase in annual revenue.
Revamped pricing models and in-app upgrade experiences, resulting in a 37% increase in paid users and boosting self-serve Monthly Recurring Revenue (MRR) by $2,300.
Drove product growth initiatives that led to a 3X increase in Weekly Active Users (WAUS), 150% adoption improvement, 31% retention increase, and an NPS rise from 42 to 55.
Implemented Mixpanel & Microsoft Clarity analytics to enable data-driven product decisions, enhancing strategic product development and continuous improvement.
Streamlined agile processes between design and product teams, and executive management, ensuring strategic alignment and consistently surpassing sprint release targets.
Mentored and managed a team of 2 Associate Product Managers (APMs), overseeing their development and contributing to effective team hiring processes.